Outage in Core Practice
Degraded performance
Resolved Minor
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Outage Details
Components affected
Core Practice ApplicationLatest Updates ( sorted recent to last )
The incident has now been resolved, and we sincerely apologise for any disruption caused to affected customers. We will continue to review the situation to find ways to strengthen our system’s resilience and prevent similar issues from occurring in the future.
Additional servers have been successfully added to the pool to handle the load spikes. Users should now experience normal operation.
We apologise for any inconvenience caused during this period of degraded performance. Our team will continue to closely monitor the system as we investigate the root cause of the spikes
We are investigating a server performance issue related to CPU spikes and are adding an additional servers to handle the requests.
Users may experience temporary slowness over the next few minutes.
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