Outage in Core Practice

Degraded performance

Resolved Minor
March 23, 2025 - Started 10 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are investigating a server performance issue related to CPU spikes and are adding an additional servers to handle the requests. Users may experience temporary slowness over the next few minutes.
Components affected
Core Practice Application

Need to monitor Core Practice outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 03/24/2025 06:32AM

The incident has now been resolved, and we sincerely apologise for any disruption caused to affected customers. We will continue to review the situation to find ways to strengthen our system’s resilience and prevent similar issues from occurring in the future.

MONITORING 10 months ago - at 03/24/2025 12:18AM

Additional servers have been successfully added to the pool to handle the load spikes. Users should now experience normal operation.

We apologise for any inconvenience caused during this period of degraded performance. Our team will continue to closely monitor the system as we investigate the root cause of the spikes

IDENTIFIED 10 months ago - at 03/23/2025 11:58PM

We are investigating a server performance issue related to CPU spikes and are adding an additional servers to handle the requests.

Users may experience temporary slowness over the next few minutes.

Latest Core Practice outages

Performance Degradation on Webset 1 - about 2 months ago
SMS Batch Reminder Templates Not Populating - 5 months ago
Icons fail to load - 6 months ago
Degraded performance Core Practice Application - about 1 year ago
Issue with partial name search not working in Advanced Search - about 1 year ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5350 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook