SMS Batch Reminder Templates Not Populating

We sincerely apologize for the inconvenience caused to affected customers. Our investigations have been completed, and a hotfix has been deployed to resolve the issue. Templates should now be loading as expected.

Summary of impact:
SMS templates are not populating in the dropdown menu when configuring Batch SMS Reminders for calendar locations where no default template has been previously set. Locations with existing default templates are unaffected.

Root Cause:
Issue introduced in the most recent application update.

Next Steps:
Development team is currently working on a hotfix to resolve the dropdown population issue. Timeline for deployment will be communicated once testing is complete.

Mitigation:
Immediate workaround available: Users can resolve this by navigating to Locations > Site Administration > Settings menu and selecting a default template for the affected location. Once set, Batch SMS Reminder configuration will function normally.