Outage in Cornerstone
Latency observed in CSX for UK Stage Environment
Resolved MinorIncident Report
Summary AI Generated
Cornerstone experienced increased latency in the UK Stage Environment for 8.9 hours, causing slower page load times and eventual errors for users. The engineering team identified and resolved the underlying issue, restoring normal response times. Communication continued through an existing Known Issue channel since only the Stage environment was affected, with Production environments remaining stable throughout the incident.
We are currently investigating reports of increased latency affecting Stage Environment for UK Swimlanes. Users may witness slower page load times and eventually erroring out.
Our Engineering team is investigating on the root cause and is actively working to restore normal response times. We will continue to share updates as progress is made.
Thank you for your patience and understanding.
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 02/24/2026 09:45PM
As this incident is specific to Stage, we will continue communication through the open Known Issue. All Production environments are currently stable.
INVESTIGATING
9 days ago - at 02/24/2026 03:55PM
We continue to observe reports of increased latency affecting the Stage environment in the UK region.
Our Engineering team is actively investigating the root cause and working to restore normal response times. Further updates will be shared as progress is made.
MONITORING
9 days ago - at 02/24/2026 02:14PM
The issue has been identified, and services have been restored to normal operations. We will continue to monitor the situation closely.
INVESTIGATING
9 days ago - at 02/24/2026 12:51PM
We are currently investigating reports of increased latency affecting Stage Environment for UK Swimlanes. Users may witness slower page load times and eventually erroring out.
Our Engineering team is investigating on the root cause and is actively working to restore normal response times. We will continue to share updates as progress is made.
Thank you for your patience and understanding.
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