Outage in Cornerstone
Users Unable to Access Career Site (US Swimlanes)
Resolved MinorIncident Report
Summary AI Generated
The Cornerstone career site experienced a performance degradation that prevented users from accessing career pages, with users encountering error messages stating "An error occurred while processing your request." The issue affected clients with portals on the US swimlanes from 6:50am to 7:34am Pacific Time. The engineering team deployed a fix and monitored the system until the issue was fully resolved.
Cornerstone career site is currently unavailable. Users attempting to access the career page are unable to load the site and are encountering an error message stating: “An error occurred while processing your request.”
Our engineering team has identified the issue and is actively working to restore full service. We will keep you posted on significant updates to this concern.
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 05/05/2026 11:10PM
The CSOD Technology Team observed a performance degradation affecting the Career Site on this swimlane. The problem began at 6:50am Pacific Time and was resolved at 7:34am Pacific Time. During this time, clients with portals on this swimlane may have experienced issues while accessing the Career Site. After a period of monitoring we are considering this issue resolved.
MONITORING
7 days ago - at 05/05/2026 04:57PM
Our Engineering team has deployed a fix to address this concern. We will continue to closely monitor the situation to ensure stability.
Further updates will be shared through the Known Issue article and Status page. Thank you for your understanding and patience.
IDENTIFIED
7 days ago - at 05/05/2026 04:11PM
Cornerstone career site is currently unavailable. Users attempting to access the career page are unable to load the site and are encountering an error message stating: “An error occurred while processing your request.”
Our engineering team has identified the issue and is actively working to restore full service. We will keep you posted on significant updates to this concern.
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