Outage in Countingup
Provider outage affecting inbound and outbound account transfers
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
This incident has now been resolved, all delayed payments should now have succeeded.
We apologise for any inconvenience caused.
Our provider has identified the issue and is working to reinstate the processing of Faster Payments.
One of our providers is experiencing technical difficulties, this is affecting the processing of inbound and outbound account transfers through the faster payments scheme.
Outbound account transfers are being delayed and will not show in the recipient’s account.
Inbound account transfers are being delayed, and will not show on customer's accounts. They may also fail and be returned to the sender.
We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.
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