Outage in Courier
Message Send Delays for Legacy Segment to Send Message Integration
Resolved Minor
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Outage Details
We are currently investigating an issue where Send messages triggered by the Segment Event track/ integration are not being sent. Customers using the Segment Event track/ integration with Automations appear not to be impacted.
Components affected
Courier Segment DestinationsLatest Updates ( sorted recent to last )
MONITORING
almost 3 years ago - at 07/25/2022 11:42PM
We have confirmed our deployed fix has resolved the issue for new incoming events. We are continue to work on resolution for historical segment events that did not trigger message sends.
MONITORING
almost 3 years ago - at 07/25/2022 11:38PM
We have released a fix for new incoming Segment events. We are monitoring to confirm send volume for Segment to Send returns to normal.
IDENTIFIED
almost 3 years ago - at 07/25/2022 11:26PM
We are continuing to work on a fix for this issue.
IDENTIFIED
almost 3 years ago - at 07/25/2022 11:24PM
We have identified the issue and are preparing a release that will resolve it for new incoming Segment events. We are working to identify historical segment events that should have triggered sends that were impacted.
INVESTIGATING
almost 3 years ago - at 07/25/2022 11:05PM
We are currently investigating an issue where Send messages triggered by the Segment Event track/ integration are not being sent. Customers using the Segment Event track/ integration with Automations appear not to be impacted.
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