Outage in Courier

AWS serviceUnavailable Outage

Resolved Major
June 25, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

An incident where Courier messages resulted in "Internal Courier Error" was the result of AWS returning serviceUnavailable. The team has identified the issue and messages that responded with 5xx errors will be retried by our pipeline resilience.
Components affected
Courier API
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/26/2024 03:12AM

The team has resolved the issue. Send pipeline operational.

MONITORING over 1 year ago - at 06/26/2024 02:29AM

Service has resumed normal operation. Courier Engineers are monitoring.

INVESTIGATING over 1 year ago - at 06/26/2024 02:02AM

Service has re-entered a degraded state. Sends from Courier are impacted.

MONITORING over 1 year ago - at 06/26/2024 01:52AM

An incident where Courier messages resulted in "Internal Courier Error" was the result of AWS returning serviceUnavailable. The team has identified the issue and messages that responded with 5xx errors will be retried by our pipeline resilience.

MONITORING over 1 year ago - at 06/26/2024 01:49AM

An incident where Courier messages resulted in "Internal Courier Error" was the result of AWS returning serviceUnavailable. The team has identified the issue and messages that responded with 5xx errors will be retried by our pipeline resilience.

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