Outage in Courier
AWS SES Failures
Resolved MinorIncident Report
The Courier team has identified an issue with a recent deployment that is impacting AWS SES integrations. We have found the root cause and have reverted the changes. The team is gathering impact.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 05/01/2025 04:58AM
All impacted messages have been reprocessed.
MONITORING
12 months ago - at 05/01/2025 01:06AM
The team is still working through the reprocessing for impacted messages. Confirmation of all impacted messages reprocessed will be updated here.
MONITORING
12 months ago - at 04/30/2025 11:26PM
Fix has landed and the team is monitoring progress. Messages sent to AWS SES are sending normally. The team will reprocess impacted messages.
IDENTIFIED
12 months ago - at 04/30/2025 10:47PM
The reverted changes will land in production in around one hour. The team will investigate the impact and handle message retries accordingly.
IDENTIFIED
12 months ago - at 04/30/2025 10:39PM
The Courier team has identified an issue with a recent deployment that is impacting AWS SES integrations. We have found the root cause and have reverted the changes. The team is gathering impact.
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