Outage in Courier

Send Pipeline and Event Status Slowdowns

Resolved Minor
September 06, 2024 - Started about 1 year ago - Lasted 34 minutes
Official incident page

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Outage Details

The Courier team has identified an issue with the send pipeline and event status updates causing queued messages and delayed webhook events. The Courier team will monitor the bottleneck and adjust message batching necessary to flow messages normally.
Components affected
Courier API
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/06/2024 04:59PM

Bottleneck has cleared for messages and event statuses.

MONITORING about 1 year ago - at 09/06/2024 04:44PM

The team has increased the send pipeline worker and messages are clearing the bottleneck.

IDENTIFIED about 1 year ago - at 09/06/2024 04:39PM

The team has increased our processing to help with the bottleneck.

IDENTIFIED about 1 year ago - at 09/06/2024 04:35PM

The Courier team has identified an issue with the send pipeline and event status updates causing queued messages and delayed webhook events. The Courier team will monitor the bottleneck and adjust message batching necessary to flow messages normally.

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