Outage in Courier
Delay in Message Sends and Processing
Resolved Minor
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Outage Details
The Courier team has identified a slowdown in our pipeline. The queue has backed up but no messages have been dropped at the moment. We will continue to update as we monitor our pipeline.
Components affected
Courier APILatest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 02/11/2025 11:08PM
The send stream has caught up, all messages have been sent and the issue appears to be fully resolved.
MONITORING
3 months ago - at 02/11/2025 10:34PM
The team has identified the cause of message sends and slowdowns to be related to an AWS service. Messages that were stuck in a queued state are slowly passing through. The team will continue to monitor and update.
IDENTIFIED
3 months ago - at 02/11/2025 10:15PM
The Courier team has identified a slowdown in our pipeline. The queue has backed up but no messages have been dropped at the moment. We will continue to update as we monitor our pipeline.
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