Outage in Courier

Courier Send and Message Event Slowdown

Resolved Minor
February 13, 2025 - Started 3 months ago - Lasted 38 minutes
Official incident page

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Outage Details

The Courier team has identified a slowdown in sending notifications. This issue has been identified by our team and is closely monitoring. We do not expect any messages to drop. We will continue to monitor and update accordingly.
Components affected
Courier API
Latest Updates ( sorted recent to last )
MONITORING 3 months ago - at 02/13/2025 10:51PM

Our team has identified a bottleneck in our system caused by timeouts on our sendworker. Our exponential backoff has caught up and messages are starting to go through.

IDENTIFIED 3 months ago - at 02/13/2025 10:32PM

The Courier team has identified a slowdown in sending notifications. This issue has been identified by our team and is closely monitoring. We do not expect any messages to drop. We will continue to monitor and update accordingly.

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