Outage in Courier

Significant Notification Event Latency

Resolved Minor
February 18, 2025 - Started 9 months ago - Lasted 28 minutes
Official incident page

Incident Report

The Courier team identified a delay in message processing and event updating. The pipeline queue for message delivery has normalized, however significant slowdowns in message events are still processing.
Components affected
Courier API

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 02/18/2025 02:47PM

Message sends are flowing normally, and events are caught up without delays.

MONITORING 9 months ago - at 02/18/2025 02:29PM

We're monitoring our processing pipeline as messages are flowing normally. There is a slight delay in event processing which will also impact outbound webhooks.

IDENTIFIED 9 months ago - at 02/18/2025 02:22PM

The Courier team identified a delay in message processing and event updating. The pipeline queue for message delivery has normalized, however significant slowdowns in message events are still processing.

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