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Outage in Courier

Significant Notification Event Latency

Resolved Minor
February 18, 2025 - Started about 1 year ago - Lasted 28 minutes
Official incident page

Incident Report

The Courier team identified a delay in message processing and event updating. The pipeline queue for message delivery has normalized, however significant slowdowns in message events are still processing.
Components affected
Courier API

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/18/2025 02:47PM

Message sends are flowing normally, and events are caught up without delays.

MONITORING about 1 year ago - at 02/18/2025 02:29PM

We're monitoring our processing pipeline as messages are flowing normally. There is a slight delay in event processing which will also impact outbound webhooks.

IDENTIFIED about 1 year ago - at 02/18/2025 02:22PM

The Courier team identified a delay in message processing and event updating. The pipeline queue for message delivery has normalized, however significant slowdowns in message events are still processing.

Latest Courier outages

Courier Multi Service Outage - about 1 month ago
Courier Web App Performance - about 2 months ago
All services impacted - 5 months ago

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