Outage in Coveo
Generative Answering Issues
Resolved Minor
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Outage Details
We've identified an issue affecting Generative Answering that is being caused by one of our infrastructure providers. Customers using this service are currently seeing abnormally elevated error rates. Our team is investigating and will post regular updates until solved.
If you need help or to get in touch with us, please visit our Help Portal
Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 06/17/2025 07:12PM
This incident has been resolved.
IDENTIFIED
10 days ago - at 06/17/2025 05:13PM
We are observing a progressive decrease in error rates but the issue is still ongoing with our infrastructure provider.
IDENTIFIED
10 days ago - at 06/17/2025 04:11PM
We've identified an issue affecting Generative Answering that is being caused by one of our infrastructure providers. Customers using this service are currently seeing abnormally elevated error rates. Our team is investigating and will post regular updates until solved.
If you need help or to get in touch with us, please visit our Help Portal
Latest Coveo outages
Indexing Pipeline Extension issues - 7 months ago
Atomic, Headless and React Issues - 8 months ago
Delayed Security Provider Refreshes - 10 months ago
Delayed source refresh, rescan and rebuild on new operations - 10 months ago
Generative Answering Issues - about 1 year ago
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