Outage in Coveo

[US] Analytics Ingestion Delay

Resolved Minor

December 10, 2025 - Started 2 months ago - Lasted about 10 hours
Official incident page

Incident Report

We're investigating an issue affecting analytics ingestion in the US region. Events are still being ingested but there is increased latency in their processing. Our team is investigating and will post regular updates until solved. If you need help or to get in touch with us, please visit our Help Portal

Components affected

Coveo Analytics Read API

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 12/10/2025 03:28PM

This incident has been resolved.

MONITORING 2 months ago - at 12/10/2025 06:12AM

The issue has been linked to an infrastructure provider and is now fixed. We are actively monitoring this service. Thank you for your patience.

IDENTIFIED 2 months ago - at 12/10/2025 06:12AM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 months ago - at 12/10/2025 05:36AM

We're investigating an issue affecting analytics ingestion in the US region. Events are still being ingested but there is increased latency in their processing. Our team is investigating and will post regular updates until solved.

If you need help or to get in touch with us, please visit our Help Portal

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