Outage in Coveo
Platform login with Salesforce provider issues
Resolved MajorIncident Report
Summary AI Generated
Coveo's Administration Console experienced intermittent login failures for users authenticating via the Salesforce provider across all regions, lasting approximately 8 hours. The root cause was tied to a Salesforce-side incident. The issue was resolved and confirmed stable after a monitoring period.
We identified intermittent issues with logging in to the Coveo platform when using the Salesforce provider in all regions.
Their team is actively working to restore service; you can follow updates on their status page .
If you need immediate assistance and cannot submit a ticket, please contact our support hotline.
Components affected
Coveo Administration ConsoleTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 09/16/2026 11:58PM
The login has remained fully operational since the last update. This incident is resolved.
MONITORING
18 days ago - at 09/16/2026 08:31PM
The issue has been fixed and we are actively monitoring this service. Thank you for your patience.
IDENTIFIED
18 days ago - at 09/16/2026 03:52PM
We identified intermittent issues with logging in to the Coveo platform when using the Salesforce provider in all regions.
Their team is actively working to restore service; you can follow updates on their status page .
If you need immediate assistance and cannot submit a ticket, please contact our support hotline.
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