Outage in Cradlepoint

NetCloud Perimeter Performance Degradation

Resolved Minor
April 20, 2022 - Started over 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently having load issues due to recovering from a third party service provider outage. Some NetCloud Perimeter clients are experiencing issues connecting back to the service. Our engineering team is working to resolve this issue and we apologize for any inconvenience.
Components affected
Cradlepoint NetCloud Perimeter
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 04/20/2022 09:17PM

NetCloud Perimeter client connections have recovered and we continue to monitor to ensure service stability.

IDENTIFIED over 2 years ago - at 04/20/2022 07:00PM

NetCloud Perimeter client recovery continues, and our engineering teams are continuing to closely monitor the system to ensure all clients successfully reconnect to the service.

INVESTIGATING over 2 years ago - at 04/20/2022 05:33PM

We are currently having load issues due to recovering from a third party service provider outage. Some NetCloud Perimeter clients are experiencing issues connecting back to the service. Our engineering team is working to resolve this issue and we apologize for any inconvenience.

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