Outage in Cradlepoint

NetCloud Manager is currently Experiencing Intermittent Issues

Resolved Major
November 18, 2025 - Started 2 days ago - Lasted about 6 hours
Official incident page

Incident Report

NetCloud Manager is currently unavailable. We’re experiencing an unexpected network outage. Our engineering team is looking into the issue and we expect it to be resolved quickly.
Components affected
Cradlepoint NetCloud Manager

Need to monitor Cradlepoint outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 11/18/2025 05:30PM

The incident with our third party service provider has been resolved and the NetCloud Manager service is operational. We will continue to monitor in case further issues arise.

MONITORING 2 days ago - at 11/18/2025 05:12PM

The NetCloud service continues to be operational with potential intermittent issues while our third party service provider's services fully restore. Our engineering teams continue to monitor.

MONITORING 2 days ago - at 11/18/2025 04:09PM

We are continuing to monitor for further issues. Intermittent issues may still arise until services with our third party service provider are fully restored.

MONITORING 2 days ago - at 11/18/2025 02:50PM

Our third party service provider has started to apply changes that are improving the usability of the NetCloud service, but issues are still intermittent.

We continue to monitor and wait for further updates from our third party service provider for full resolution.

IDENTIFIED 2 days ago - at 11/18/2025 02:11PM

We are continuing to monitor the status of our third party service provider and hope to have resolution soon.

IDENTIFIED 2 days ago - at 11/18/2025 01:39PM

We are continuing to monitor the status of our third party service provider and hope to have resolution soon.

IDENTIFIED 2 days ago - at 11/18/2025 01:06PM

We are continuing to monitor the status of our third party service provider and hope to have resolution soon.

IDENTIFIED 2 days ago - at 11/18/2025 12:34PM

We are continuing to monitor the status of our third party service provider and hope to have resolution soon.

IDENTIFIED 2 days ago - at 11/18/2025 11:59AM

The issue has been identified and appears to be related to an network outage with third party cloud service provider. Our engineering teams continue to triage and monitor the issue.

INVESTIGATING 2 days ago - at 11/18/2025 11:53AM

NetCloud Manager is currently unavailable. We’re experiencing an unexpected network outage.

Our engineering team is looking into the issue and we expect it to be resolved quickly.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook