Outage in CrashPlan

CrashPlan Cloud Issues

Resolved Minor
March 15, 2023 - Started almost 2 years ago - Lasted 9 days
Official incident page

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Outage Details

We are aware of issues affecting existing devices on the CrashPlan EU5 cloud, as well as reporting issues, and are investigating.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 03/24/2023 05:19PM

This incident has been resolved.

MONITORING almost 2 years ago - at 03/23/2023 05:08PM

We are continuing to monitor for any further issues.

MONITORING almost 2 years ago - at 03/23/2023 05:08PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 03/22/2023 05:11PM

We have identified an issue impacting user creation, modification, backup, and restore for a subset of users in the CrashPlan EU5 Cloud. The cause of the issue has been identified and we are working towards a resolution.

IDENTIFIED almost 2 years ago - at 03/15/2023 11:56PM

The issue has been identified and we are working towards a resolution

INVESTIGATING almost 2 years ago - at 03/15/2023 09:03AM

We are aware of issues affecting existing devices on the CrashPlan EU5 cloud, as well as reporting issues, and are investigating.

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