Outage in CrashPlan
US2 CrashPlan Cloud Storage Issue in PROe Cloud, USA West
Resolved MinorIncident Report
We are investigating an issue with storage servers cre-sea and dre-sea located in our PROe Cloud, USA West destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.
Components affected
CrashPlan console.us2.crashplan.comNeed to monitor CrashPlan outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 12/31/2024 12:36AM
This incident has been resolved.
MONITORING
about 1 year ago - at 12/30/2024 01:48AM
We are continuing to monitor for any further issues.
MONITORING
about 1 year ago - at 12/28/2024 07:22AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 year ago - at 12/26/2024 09:34PM
Fix implementation is in-progress. We will provide further updates on our progress as resolution continues. Thank you for your patience.
IDENTIFIED
about 1 year ago - at 12/25/2024 05:03PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 1 year ago - at 12/24/2024 04:25PM
The issue has been identified and the scope updated to include storage servers [a-e]re-sea & [a-e]ef-sea. Further updates will be posted as we progress towards resolution.
INVESTIGATING
about 1 year ago - at 12/23/2024 07:38PM
We are investigating an issue with storage servers cre-sea and dre-sea located in our PROe Cloud, USA West destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.
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