Outage in CrashPlan

CrashPlan Web Restore Issue

Resolved Major
January 27, 2024 - Started about 1 year ago - Lasted 4 days
Official incident page

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Outage Details

Customers may experience issues performing restores from the web console at this time. We are investigating the cause and will post updates on our progress here.
Components affected
CrashPlan console.eu5.cpg.crashplan.com CrashPlan Cloud services CrashPlan console.us1.crashplan.com CrashPlan console.us2.crashplan.com
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 01/30/2024 05:58PM

This incident has been resolved.

MONITORING about 1 year ago - at 01/27/2024 05:33AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 01/27/2024 01:29AM

Customers may experience issues performing restores from the web console at this time. We are investigating the cause and will post updates on our progress here.

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