Outage in Creditsafe
Sweden Website Login Issues - Bank ID
Resolved Minor
February 18, 2026 - Started 20 days ago
- Lasted about 1 hour
Incident Report
Dear Customer,
We are sorry to inform you that the BankID authentication method for logging into our Swedish website is currently experiencing technical difficulties. Our IT team is already working to resolve the issue as soon as possible.
Customers who use BankID to log in may experience a persistent loading screen or be redirected to an error page.
We can confirm that alternative authentication methods, such as Email, SMS, and app‑based authentication, are all still working as normal, so please use these methods if possible.
We will keep you updated with our progress via our status page and let you know as soon as the issue has been resolved, so there is no need to contact us by telephone or email unless your case is urgent.
We sincerely apologise for any inconvenience this may cause.
Kind Regards
The Creditsafe Team
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