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Outage in Cronofy

Connectivity issues in the US datacenter

Resolved Minor
July 23, 2022 - Started almost 4 years ago - Lasted 32 minutes
Official incident page

Incident Report

We are currently investigating high levels of errors when trying to communicate with the API, Scheduler, and Developer Dashboard.

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Latest Updates ( sorted recent to last )
MONITORING almost 4 years ago - at 07/23/2022 06:09PM

Everything is continuing to perform at normal levels. We are still investigating the root cause and monitoring the service.

MONITORING almost 4 years ago - at 07/23/2022 05:52PM

We have identified an unusually high number of locks in our database, causing a performance degradation due to high contention. This has now passed and we are monitoring the service while continuing to investigate the root cause.

INVESTIGATING almost 4 years ago - at 07/23/2022 05:45PM

We are seeing normal service resuming and are still investigating the source of the issue.

INVESTIGATING almost 4 years ago - at 07/23/2022 05:41PM

We are currently investigating high levels of errors when trying to communicate with the API, Scheduler, and Developer Dashboard.

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