Outage in Cronofy
Small number of 5XX errors in US
Resolved Minor
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Outage Details
Components affected
Cronofy APILatest Updates ( sorted recent to last )
We have deployed a mitigation to prevent the same issue from arising.
Normal operations have continued and we are marking this incident as resolved.
A postmortem of the incident will take place and be attached to this incident in the next 48 hours.
If you have any queries in the interim, please contact us at support@cronofy.com
We have identified the root cause of the issue. Normal operations have resumed.
We will continue to monitor and will be carrying out further work to prevent a repeat.
We have modified our configuration and seen a reduction in the number of errors to near zero. We are still investigating the cause of the issue.
We are seeing a small number of 5XX errors being returned from our US data center.
We are investigating and will update shortly.
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