Outage in Cronofy

Increaed error rates in our US data centre

Resolved Minor
August 16, 2025 - Started 15 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are seeing a small number of 5XX errors being returned from our US data center. We are investigating and will update shortly.
Components affected
Cronofy API
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 08/16/2025 04:28PM

Normal operations have continued and we are marking this incident as resolved.

A postmortem of the incident will take place and be attached to this incident in the next 48 hours.
If you have any queries in the interim, please contact us at support@cronofy.com

MONITORING 15 days ago - at 08/16/2025 03:55PM

We're monitoring the environment to ensure things continue to run as expected.

IDENTIFIED 15 days ago - at 08/16/2025 03:53PM

Investigation has shown that between 15:19 and 15:27 UTC a database issue resulted in a partial loss of service.
During this period requests may have returned a 5xx status and failed to process.

The database issue has now been resolved and we're moving to monitor the environment.

INVESTIGATING 15 days ago - at 08/16/2025 03:36PM

We are seeing a small number of 5XX errors being returned from our US data center. We are investigating and will update shortly.

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