Outage in Crucial Hosting

Backup Servers Unavailable For Self Service

Resolved Minor
October 31, 2022 - Started about 2 years ago - Lasted 4 days
Official incident page

Need to monitor Crucial Hosting outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Crucial Hosting, and never miss an outage again.
Start Free Trial

Outage Details

An issue has been identified which affects the ability for customers to self-restore using the Crucial backup infrastructure. Our system administrators have disabled public access to all backup servers until this issue can be fixed. This decision has been made as a precautionary measure. All backups remain operational, and all backup data is secure. Should you require assistance restoring any data which is stored on these servers, please open a support ticket with the details and we will be happy to assist you.
Components affected
Crucial Hosting Virtual Server Platform Crucial Hosting Web Hosting Services Crucial Hosting Reseller Hosting Services
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/04/2022 06:34AM

Our system administrators have re-enabled public access to all backup servers.

This incident is now resolved.

IDENTIFIED about 2 years ago - at 10/31/2022 06:38AM

An issue has been identified which affects the ability for customers to self-restore using the Crucial backup infrastructure.

Our system administrators have disabled public access to all backup servers until this issue can be fixed. This decision has been made as a precautionary measure.

All backups remain operational, and all backup data is secure.

Should you require assistance restoring any data which is stored on these servers, please open a support ticket with the details and we will be happy to assist you.

Latest Crucial Hosting outages

Websites & cPanel access issues on vmsh50.ha-node.net - 4 months ago
cPanel access issues on vmsh50.ha-node.net - 4 months ago
Service Interruption on multiple shared hosting servers. - 4 months ago
Compute resource issues on multiple Blaze Cloud nodes - 7 months ago
Service Interruption - vmrs46.ha-node.net - over 1 year ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3279 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Never again lose time looking in the wrong place

Start Monitoring in 5 minutes

14-day free trial · No credit card required · No code required