Outage in Crucial Hosting

Reseller Hosting Server MySQL Down - rs40-eqx3-syd.ha-node.net

Resolved Minor
November 30, 2022 - Started about 3 years ago - Lasted about 4 hours
Official incident page

Incident Report

Our internal monitoring has indicated that the Reseller Hosting server 'rs40-eqx3-syd.ha-node.net' currently has an issues with the MySQL service. This may be impacting MySQL connectivity to your website, with the error "Error establishing a database connection". We are actively investigating and further updates will follow in the next 60 minutes.
Components affected
Crucial Hosting Reseller Hosting Services

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 12/01/2022 05:15AM

The issue with MySQL has been resolved now.

IDENTIFIED about 3 years ago - at 12/01/2022 04:35AM

We are still working on this to get it resolved and will keep posted.

IDENTIFIED about 3 years ago - at 12/01/2022 03:36AM

We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.

IDENTIFIED about 3 years ago - at 12/01/2022 03:01AM

The issue has been identified and we are working on it.

INVESTIGATING about 3 years ago - at 12/01/2022 01:22AM

Our internal monitoring has indicated that the Reseller Hosting server 'rs40-eqx3-syd.ha-node.net' currently has an issues with the MySQL service.

This may be impacting MySQL connectivity to your website, with the error "Error establishing a database connection".

We are actively investigating and further updates will follow in the next 60 minutes.

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