Outage in Crucial Hosting

Service Interruption - Shared/Reseller Hosting Server

Resolved Major

April 05, 2025 - Started 10 months ago - Lasted about 2 months
Official incident page

Incident Report

Be advised our internal monitoring has indicated that some Shared/Reseller Hosting servers have become temporarily unavailable. This may be impacting access to your website, email services, ftp services and access to the cPanel control panel. We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.

Components affected

Crucial Hosting Web Hosting Services Crucial Hosting Reseller Hosting Services

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 05/30/2025 08:00AM

This incident has been resolved.

INVESTIGATING 10 months ago - at 04/05/2025 11:57AM

The issue affecting some Shared/Reseller Hosting servers has been resolved, and all services are now operating normally. We will continue to monitor the servers closely to ensure ongoing stability.

We appreciate your patience and understanding. If you are still experiencing any issues, please don’t hesitate to contact our support team.

INVESTIGATING 10 months ago - at 04/05/2025 10:48AM

Be advised our internal monitoring has indicated that some Shared/Reseller Hosting servers have become temporarily unavailable.

This may be impacting access to your website, email services, ftp services and access to the cPanel control panel.

We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.

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