Outage in Crypto.com

Scheduled System Maintenance - App, Exchange, NFT, DeFi Wallet, Pay, Price, and Tax

Resolved Maintenance
July 08, 2022 - Started over 2 years ago - Lasted 3 days
Official incident page

IsDown continuously monitors the Crypto.com status page and multiple sources to provide up-to-date information. Check back with us for the latest Crypto.com uptime status.

Outage Details

Please be informed that there will be a scheduled system maintenance on 11 July 2022 at 00:00 UTC for the Crypto.com App, Exchange, NFT, DeFi Wallet, Pay, Price, and Tax. It is expected to take approximately five hours.
Latest Updates ( sorted recent to last )
INVESTIGATING about 2 years ago - at 07/11/2022 04:48AM

System maintenance is still ongoing and is expected to take approximately 1.5 hours more.
This is due to more time needed than expected to implement the necessary upgrades for overall improvement to system performance.

Thank you for your patience and we apologise for any inconvenience caused.

INVESTIGATING about 2 years ago - at 07/11/2022 04:47AM

System maintenance is still ongoing and is expected to take approximately 1.5 hours more.
This is due to more time needed than expected to implement the necessary upgrades for overall improvement to the system performance.

Thank you for your patience and we apologise for any inconvenience caused.

INVESTIGATING about 2 years ago - at 07/11/2022 12:01AM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 07/11/2022 12:01AM

We are currently performing scheduled system maintenance for the Crypto‌.com App, Exchange, NFT, DeFi Wallet, and Pay, as previously communicated.

Maintenance is expected to take approximately five hours but may vary depending on the circumstances on the day.

Crypto‌.com App
All transactions in the Crypto.com App will be temporarily unavailable. You will not be able to log into the App. The Crypto.com Visa Card will still be functional, but spending rewards will be delayed during the maintenance period.

Crypto.‌com Exchange
Both Spot & Derivative Exchange will be down for both API & UI Trading and related activities. Please note that the maintenance applies to all Spot and Derivatives trading activities on the Exchange. Users are recommended to enable "cancel on disconnect" or manually cancel their orders prior to maintenance if necessary. New Spot and Derivatives orders will not be accepted. Open Derivatives orders prior to maintenance will be cancelled. Position will not be closed, and position close request will not be accepted. Transfers will be temporarily disabled.

Crypto.‌com NFT
All features on the Crypto.‌com NFT platform will be suspended, and you will not be able to log in.

Crypto‌.com DeFi Wallet
You will not be able to connect the Crypto.‌com DeFi Wallet to the Crypto.com App.

Crypto‌.com Pay
Users will not be able to use the Crypto.com Pay feature on third-party merchant websites. Merchants will not be able to log in to the Crypto.com Pay Merchant Dashboard, nor will they be able to accept crypto payments via Crypto.com Pay. In addition, merchants will not be able to issue invoices.

Crypto.com Price
You will not be able to log in with your Crypto.com App account. The Crypto.com Exchange Data on Price will be stale. 

Crypto.com Tax
All features on Crypto.com Tax will be temporarily unavailable and you will not be able to log in.

Rest assured that your funds will remain safe, as always.

Thank you for your support and understanding.

INVESTIGATING over 2 years ago - at 07/08/2022 01:51AM

Please be informed that there will be a scheduled system maintenance on 11 July 2022 at 00:00 UTC for the Crypto.com App, Exchange, NFT, DeFi Wallet, Pay, Price, and Tax. It is expected to take approximately five hours.

Vendor Downtime? Keep Your Team Informed with an Internal Status Page

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3243 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime