Outage in Crypto.com

Investigating connections with GBP fiat wallet Withdrawals

Resolved Minor
August 18, 2025 - Started 12 days ago - Lasted about 1 hour
Official incident page

IsDown continuously monitors the Crypto.com status page and multiple sources to provide up-to-date information. Check back with us for the latest Crypto.com uptime status.

Outage Details

- One of our GBP fiat wallet vendor “Clearbank” is currently having some issues processing withdrawals. - Users can use our alternative GBP vendor “BCB” instead during this period for GBP withdraws - For existing withdraw through Clearbank, it will be resumed once issue is resolved.
Components affected
Crypto.com Fiat Wallets
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 08/18/2025 09:18PM

This incident has been resolved.

INVESTIGATING 12 days ago - at 08/18/2025 08:31PM

We are continuing to investigate this issue.

INVESTIGATING 12 days ago - at 08/18/2025 08:25PM

- One of our GBP fiat wallet vendor “Clearbank” is currently having some issues processing withdrawals.
- Users can use our alternative GBP vendor “BCB” instead during this period for GBP withdraws
- For existing withdraw through Clearbank, it will be resumed once issue is resolved.

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