Outage in Crypto.com

AUD Fiat Wallet Vendor Monoova Scheduled Maintenance

Resolved Minor
September 20, 2025 - Started about 1 month ago - Lasted 17 minutes
Official incident page

Incident Report

One of our AUD fiat wallet vendor "Monoova" will be undergoing maintenance on 20th September 2025 04:00PM (BST) - TBD (BST) During this period, users will not be able to use Monoova for AUD fiat withdrawals. - Users can use our alternative AUD vendor "Zai" instead during this period. - For existing withdraw through Monoova, it will be resumed once the maintenance is complete.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/20/2025 09:01PM

This incident has been resolved.

MONITORING about 1 month ago - at 09/20/2025 08:47PM

One of our AUD fiat wallet vendor "Monoova" will be undergoing maintenance on 20th September 2025 04:00PM (BST) - TBD (BST)

During this period, users will not be able to use Monoova for AUD fiat withdrawals.

- Users can use our alternative AUD vendor "Zai" instead during this period.

- For existing withdraw through Monoova, it will be resumed once the maintenance is complete.

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