Outage in Crypto.com

Issues in adding wallet addresses for withdraws (Main App Wallet and Exchange)

Resolved Minor
September 23, 2025 - Started about 1 month ago - Lasted 25 minutes
Official incident page

Incident Report

We are aware of an issue affecting some users who are experiencing problems when attempting to whitelist addresses for withdrawals on the Crypto.com Main App and Exchange. Our team is actively working to resolve this as a top priority.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/23/2025 02:47PM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 09/23/2025 02:23PM

We are aware of an issue affecting some users who are experiencing problems when attempting to whitelist addresses for withdrawals on the Crypto.com Main App and Exchange.

Our team is actively working to resolve this as a top priority.

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