Outage in Crypto.com

Intermittent Issues with new user logins

Resolved Minor
November 18, 2025 - Started 27 days ago - Lasted 42 minutes
Official incident page

Incident Report

We are currently aware of some users unable to initiate new logins to our products due to Cloudflare outage. - Crypto.com Main app - Crypto.com Web - Crypto.com Exchange We are working on this at the highest priority. Please retry with alternative method logins such as QR code/ Passkey / email if possible.
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 11/18/2025 02:35PM

This incident has been resolved.

MONITORING 27 days ago - at 11/18/2025 02:11PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 27 days ago - at 11/18/2025 01:58PM

We are currently aware of some users unable to initiate new logins to our products due to Cloudflare outage.

- Crypto.com Main app
- Crypto.com Web
- Crypto.com Exchange

We are working on this at the highest priority.
Please retry with alternative method logins such as QR code/ Passkey / email if possible.

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