Outage in CSIU

SIS Connectivity Issues

Resolved Minor
February 23, 2023 - Started almost 2 years ago - Lasted less than a minute
Official incident page

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Outage Details

We are aware of an issue that affected some clients using the eSchoolData Student Information System that resulted in a brief outage this morning. We have investigated and believe that we have identified the source of the issue and have implemented a resolution. We consulted with the hardware vendor and rolled back an upgrade that was applied yesterday evening. We are working with the vendor to identify the cause of the issue, as it should not have resulted in any disruption. We apologize for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/23/2023 03:49PM

We are aware of an issue that affected some clients using the eSchoolData Student Information System that resulted in a brief outage this morning. We have investigated and believe that we have identified the source of the issue and have implemented a resolution. We consulted with the hardware vendor and rolled back an upgrade that was applied yesterday evening. We are working with the vendor to identify the cause of the issue, as it should not have resulted in any disruption. We apologize for the inconvenience.

Latest CSIU outages

FIS Reporting Services - about 1 year ago
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Unplanned Outage - over 2 years ago
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