Outage in CSIU
Phone System
Resolved MinorIncident Report
There is currently an issue with our call-in system. Callers receive a message saying that we are closed. WE ARE NOT CLOSED. Some clients have been able to get through, but it is inconsistent. If you are unable to get through, please email softhelp@csiu.org or put a ticket in using the Online Support Center.
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Latest Updates ( sorted recent to last )
RESOLVED
over 4 years ago - at 06/02/2021 12:14PM
The issues experienced with our call-in system yesterday have been resolved. Calls are routing properly this morning.
INVESTIGATING
over 4 years ago - at 06/01/2021 05:26PM
There is currently an issue with our call-in system. Callers receive a message saying that we are closed. WE ARE NOT CLOSED. Some clients have been able to get through, but it is inconsistent. If you are unable to get through, please email softhelp@csiu.org or put a ticket in using the Online Support Center.
Latest CSIU outages
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Connectivity issues - about 3 years ago
Unplanned Outage - over 3 years ago
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