Outage in Currencycloud

Confirmation of Payee Inbound - Degraded

Resolved Minor
January 17, 2025 - Started about 1 month ago - Lasted about 8 hours
Official incident page

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Outage Details

We are investigating an issue that could impact some clients ability to validate their accounts via confirmation of payee when funding their Currencycloud local GBP account. Accounts updated between 2025-01-16 01:00:00 and 2025-01-17 01:00:00 are impacted.
Components affected
Currencycloud Balances
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/17/2025 09:56AM

Investigation complete, precautionary alerting - Nil impact

INVESTIGATING about 1 month ago - at 01/17/2025 01:43AM

We are investigating an issue that could impact some clients ability to validate their accounts via confirmation of payee when funding their Currencycloud local GBP account.

Accounts updated between 2025-01-16 01:00:00 and 2025-01-17 01:00:00 are impacted.

Latest Currencycloud outages

Delay in Swift Payments Value dated 10th Feb - 13 days ago
Confirmation of Payee - Participant Barclays Service Unavailability - 23 days ago
Some customers unable to date change trades - 26 days ago
Confirmation of Payee Inbound - Degraded - about 1 month ago
Delay in webhook notification delivery - about 1 month ago

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