Outage in Currencycloud
Service Disruption: DIRECT Payments
Resolved MinorIncident Report
We are aware of an issue affecting a subset of customers who are unable to complete payment transactions via DIRECT. Our team is actively investigating and working to resolve the issue as quickly as possible.
We'll provide updates as soon as more information is available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 10/24/2025 10:24AM
We have identified and resolved the issue affecting a subset of customers using DIRECT for payment transactions. All services are now operating normally.
Thank you for your patience, and we apologise for any inconvenience caused.
IDENTIFIED
8 days ago - at 10/24/2025 08:21AM
We are aware of an issue affecting a subset of customers who are unable to complete payment transactions via DIRECT. Our team is actively investigating and working to resolve the issue as quickly as possible.
We'll provide updates as soon as more information is available.
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