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Outage in Currencycloud

SEPA Credit Transfer Delays

Resolved Minor
January 26, 2026 - Started 3 months ago - Lasted 1 day
Official incident page

Incident Report

We’re currently experiencing an issue affecting SEPA (non-instant) credit transfers. As a result, SEPA credit payments submitted today may be processed later than usual. No payments are lost as they shall be completed once the issue is resolved. We’re actively working with our Network Partners to resolve this and will provide updates as soon as more information is available. We apologise for the inconvenience and appreciate your patience.
Components affected
Currencycloud Payments

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/27/2026 04:17PM

The issue affecting SEPA (non-instant) credit transfers has now been resolved.

Processing of impacted payments submitted between 23 and 26 January has resumed and payments are beginning to complete. Full remediation, including completion of all remaining delayed payments, is expected to be finalised by tomorrow.

We will continue to closely monitor processing to ensure stability. We apologise for the inconvenience caused and thank you for your patience.

IDENTIFIED 3 months ago - at 01/26/2026 06:27PM

We are currently experiencing an issue affecting SEPA (non-instant) credit transfers.

The root cause has been identified, and corrective actions are underway in collaboration with our Network Partner. We expect the service to return to normal operation by tomorrow.

Any SEPA credit payments submitted today that are delayed will be manually remediated tomorrow to ensure completion.

We apologise for the inconvenience and appreciate your patience as we work to resolve this.

INVESTIGATING 3 months ago - at 01/26/2026 02:06PM

We’re currently experiencing an issue affecting SEPA (non-instant) credit transfers.

As a result, SEPA credit payments submitted today may be processed later than usual. No payments are lost as they shall be completed once the issue is resolved.

We’re actively working with our Network Partners to resolve this and will provide updates as soon as more information is available.

We apologise for the inconvenience and appreciate your patience.

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