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Outage in Currencycloud

Degraded Performance – Local DKK Payments

Resolved Minor
March 31, 2026 - Started 1 day ago - Lasted about 16 hours
Official incident page

Incident Report

Summary AI Generated

Currencycloud experienced degraded performance affecting a subset of Danish Krone (DKK) payments due to an issue with one of their network partners, causing processing delays for customers. The incident lasted 16 hours before being resolved, with payment processing returning to normal and delayed transactions being completed.

We are currently investigating an issue affecting a subset of DKK payments. Customers may experience delays in processing due to an issue with one of our network partners. Our team is actively working with the partner to resolve the issue as quickly as possible. We will provide further updates as soon as more information becomes available.
Components affected
Currencycloud Payments

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Latest Updates ( sorted recent to last )
RESOLVED about 13 hours ago - at 04/01/2026 09:33AM

The issue affecting a subset of DKK payments has been resolved.

Payment processing has returned to normal, and any delayed transactions are now being completed. We will continue to monitor closely to ensure ongoing stability.

Thank you for your patience.

INVESTIGATING 1 day ago - at 03/31/2026 05:37PM

We are currently investigating an issue affecting a subset of DKK payments. Customers may experience delays in processing due to an issue with one of our network partners.

Our team is actively working with the partner to resolve the issue as quickly as possible.

We will provide further updates as soon as more information becomes available.

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