Currencycloud experienced an issue with status updates for RON (Romanian Leu) local payments, where payments displayed as incomplete despite processing normally due to delayed acknowledgements from their network partner. The payments themselves continued to function correctly, but status confirmations were temporarily delayed for 22.1 hours. The incident was resolved after working with the network partner to receive outstanding acknowledgements and update payment statuses.
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This incident has been resolved.
We are currently investigating an issue affecting the status updates for some RON local payments.
Payments are processing as expected, however status confirmations may temporarily appear delayed due to pending acknowledgements from our RON network partner. This may cause some payments to display as incomplete even though they are being processed normally.
We are working closely with the network partner to receive the outstanding acknowledgements and update payment statuses accordingly. No action is required from clients at this time.
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