Outage in Currencycloud
Delays to a subset of local DKK Payments
Resolved MinorIncident Report
Summary AI Generated
Currencycloud experienced delays affecting a subset of local DKK, SEK, and NOK payments over a period of approximately 91.6 hours. The underlying issue was resolved, with SEK and NOK payments remediated first, followed by a small number of DKK payments that required additional work with their network partner. All affected payments were successfully processed by July 14, 2026, with payment processing fully restored and no further customer impact remaining.
While we previously communicated that the issue had been resolved, we have since identified a small subset of DKK payments that remain impacted by this incident.
The underlying issue has been successfully resolved, and remediation activities have been completed for all affected SEK and NOK payments, which have now been processed successfully. While payment processing has returned to normal, a small number of DKK payments remain delayed. We continue to work closely with our network partner to recover these payments and complete full remediation.
We apologise for the continued disruption and will provide a further update once all remaining impacted payments have been processed.
Components affected
Currencycloud PaymentsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 07/14/2026 10:26AM
The previously delayed DKK payments related to this incident have now been successfully processed.
The underlying issue was resolved last week, and all affected SEK, NOK and DKK payments have now completed.
Payment processing has been operating normally, and no further customer impact remains.
We apologise for any inconvenience caused and thank you for your patience while we worked with our network partner to fully remediate the issue.
MONITORING
9 days ago - at 07/10/2026 02:51PM
While we previously communicated that the issue had been resolved, we have since identified a small subset of DKK payments that remain impacted by this incident.
The underlying issue has been successfully resolved, and remediation activities have been completed for all affected SEK and NOK payments, which have now been processed successfully. While payment processing has returned to normal, a small number of DKK payments remain delayed. We continue to work closely with our network partner to recover these payments and complete full remediation.
We apologise for the continued disruption and will provide a further update once all remaining impacted payments have been processed.
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