Outage in Cvent

Password Reset unavailable on Cvent Planner Application Login Page

Resolved Minor

September 24, 2025 - Started 6 months ago - Lasted about 2 hours

Incident Report

We are currently investigating an issue that is preventing users from resetting their passwords through the self-service "Forgot your login information?" link on the Cvent Planner Application's Login page. We apologize for any inconvenience this may have caused and are actively working to resolve the situation. Planners who urgently need a password reset may contact their Cvent Administrator or Customer Support. Updates will be provided as soon as possible.

Components affected

Cvent Platform Cvent North America Cvent Login Cvent Login Cvent Event Marketing & Management Cvent Suppliers & Venues Cvent Login Cvent Platform Cvent Login Cvent Suppliers & Venues Cvent Europe Cvent Event Marketing & Management Cvent Platform Cvent Platform

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