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Outage in Cvent

Issue with Supplier API Endpoints

Resolved Minor
April 24, 2026 - Started 20 days ago - Lasted 5 days

Incident Report

Summary AI Generated

Cvent experienced an issue with supplier API endpoints that prevented users from accessing expected information and caused error messages when attempting to use these services. The incident affected North America regions, specifically the Suppliers & Venues functionality and APIs within the Cvent Platform. The service disruption lasted approximately 121 hours while the team worked to identify the cause and restore full functionality.

We are currently investigating an issue affecting supplier API endpoints which may prevent users from accessing expected information. Some users may see error messages when attempting to use these services. Our team is working to identify the cause and restore full functionality as soon as possible. We will share updates as they become available.

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