Outage in Cvent
Issue with Editing Emails in Email Designer
Resolved Minor
May 08, 2026 - Started 4 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Cvent's email designer experienced an issue where users were unable to edit emails due to invalid datatag errors. The problem affected the Email functionality within the Event Marketing & Management platform across North America. The issue was resolved after 1.2 hours of investigation and remediation.
We are currently investigating an issue impacting the email designer, which is preventing clients from making changes to their emails due to the system indicating an invalid datatag. We apologize for any inconvenience this may cause and assure you that our team is actively engaged in resolving the issue. We'll share further updates as soon as possible.
Components affected
Cvent North America Cvent Event Marketing & Management Cvent Platform Cvent EmailTrusted by 1,000+ teams
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