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Outage in Cvent

Issue with Opening Emails in Essentials Events Created from Access Portal

Resolved Major
February 09, 2026 - Started 6 days ago - Lasted 4 minutes

Incident Report

We are currently investigating an issue where some users may see an instance id error page when opening emails in Essentials events that were created from Access Portal. As a result, certain email content may not display as expected. Our team is actively working to resolve the issue and will provide updates as soon as possible.

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