Outage in Cvent
Issue Accessing Rooms Tab in GroupLink Setup
Resolved Minor
September 03, 2026 - Started about 12 hours ago
- Lasted 12 minutes
Incident Report
Summary AI Generated
A minor incident in Cvent Passkey affected hotel, organization, and support users who encountered unexpected errors when accessing the Rooms tab during GroupLink setup after saving the event page. The issue impacted Room Block Management across North America, including Exchange, Manage, and Suppliers & Venues components. The incident was resolved within 12 minutes.
We are currently investigating an issue affecting the group link setup process, where users may encounter an unexpected error after saving the event page. This issue is primarily impacting hotel, organization, and support users. We apologize for any inconvenience this may cause and are working diligently to resolve the situation.
Components affected
Cvent Passkey Cvent Passkey Cvent North America Cvent Room Block Management Cvent Exchange Cvent Manage Cvent Suppliers & VenuesTrusted by 1,000+ teams
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