Outage in Cvent
Issue With Email Imports From Library forE mails
Resolved Minor
September 04, 2026 - Started 23 days ago
- Lasted 3 days
Incident Report
Summary AI Generated
A minor issue prevented users from importing emails from the library within Cvent's Email component, affecting both North America and Europe regions. A temporary workaround was available, allowing users to create emails directly within the event instead. The engineering team investigated and resolved the issue over a duration of approximately 71 hours.
We are aware of an issue impacting the ability to import new emails from the library.
As a temporary workaround, new emails can be created directly within the event.
Our engineering team is actively investigating and working to resolve the issue. We will share updates as more information becomes available.
As a temporary workaround, new emails can be created directly within the event.
Our engineering team is actively investigating and working to resolve the issue. We will share updates as more information becomes available.
Components affected
Cvent North America Cvent Event Marketing & Management Cvent Platform Cvent Email Cvent Europe Cvent Event Marketing & Management Cvent Platform Cvent EmailTrusted by 1,000+ teams
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