Outage in Cvent
Attempts updating Virtual Event and Session Video Settings
Resolved Minor
November 13, 2026 - Started about 3 hours ago
- Lasted 32 minutes
Incident Report
Summary AI Generated
A minor incident lasting 32 minutes affected Cvent's ability to save changes to virtual event and session video settings on the planner side. As a result, event websites and registration pages may not have reflected recent updates for events using these settings. The issue was resolved, impacting Attendee Hub, Attendee Engagement, Event Marketing & Management, and Webinar components across North America.
We are currently investigating an issue where changes to virtual event and session video settings cannot be saved in the planner side. Events that use virtual event or session video settings may also not show recent updates on their event websites and registration pages. Our team is working to identify the cause of this issue. We will share updates as soon as more information is available. Thank you for your patience.
Components affected
Cvent Attendee Hub Cvent North America Cvent Attendee Engagement Cvent Event Marketing & Management Cvent WebinarTrusted by 1,000+ teams
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