Outage in Cvent
Email delays for Outlook and Office 365 recipients due to Microsoft outage
Resolved Minor
November 13, 2026 - Started about 14 hours ago
- Lasted about 11 hours
Incident Report
Summary AI Generated
A Microsoft 365 outage caused delays in emails sent from Cvent to Outlook and Office 365 mailboxes, affecting registration confirmations, invitations, reminders, and other communications across Event Marketing & Management and Suppliers & Venues platforms in North America and Europe. Emails to non-Microsoft providers were unaffected. The incident lasted approximately 11 hours, with delayed emails delivered automatically once Microsoft's services recovered.
A Microsoft 365 outage is currently affecting Outlook and Exchange Online.
As a result, emails sent from Cvent to Microsoft-hosted mailboxes (such as Outlook and Office 365) may be delayed. This includes registration confirmations, invitations, reminders and other email communications.
Emails to other email providers are not affected.
Delayed emails will be delivered automatically once Microsoft’s services recover. Please don’t resend messages, as recipients may end up with duplicates.
We’re actively monitoring the situation and will share an update as soon as conditions improve. For Microsoft’s latest status, visit status.cloud.microsoft.
As a result, emails sent from Cvent to Microsoft-hosted mailboxes (such as Outlook and Office 365) may be delayed. This includes registration confirmations, invitations, reminders and other email communications.
Emails to other email providers are not affected.
Delayed emails will be delivered automatically once Microsoft’s services recover. Please don’t resend messages, as recipients may end up with duplicates.
We’re actively monitoring the situation and will share an update as soon as conditions improve. For Microsoft’s latest status, visit status.cloud.microsoft.
Components affected
Cvent Email Cvent Platform Cvent Email Cvent Event Marketing & Management Cvent Platform Cvent Platform Cvent Exchange Cvent North America Cvent Event Marketing & Management Cvent Platform Cvent Europe Cvent Email Cvent Exchange Cvent Platform Cvent Suppliers & Venues Cvent Email Cvent Email Cvent Email Cvent Suppliers & Venues Cvent PlatformTrusted by 1,000+ teams
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