Outage in CyberArk

CyberArk-Idaptive Cloud Service Advisory - Investigating mobile device, IBE and EndPoint Agent enrollment issue

Resolved Minor
December 07, 2020 - Started over 4 years ago
Official incident page

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Outage Details

CyberArk-Idaptive Support is currently investigating a potential service issue on mobile device, Internet Browser Extension, and Endpoint agent enrollments. We will provide another update as soon as more information is available.
Latest Updates ( sorted recent to last )
RESOLVED over 4 years ago - at 12/07/2020 06:57PM

We have confirmed the implemented solution has fixed the initial URL lookup service issue. This incident is now resolved.

MONITORING over 4 years ago - at 12/07/2020 06:25PM

A solution has been implemented to fix the initial URL lookup service issue. We are currently monitoring the service.

IDENTIFIED over 4 years ago - at 12/07/2020 05:56PM

We are continuing to identify a solution for the initial URL lookup service issue.

IDENTIFIED over 4 years ago - at 12/07/2020 05:17PM

We have identified the issue affecting first time enrollments to be related to our initial URL lookup service. We are currently identifying a solution.

INVESTIGATING over 4 years ago - at 12/07/2020 04:39PM

We are continuing to investigate this issue and will provide an update as soon as more information is available.

INVESTIGATING over 4 years ago - at 12/07/2020 03:52PM

CyberArk-Idaptive Support is currently investigating a potential service issue on mobile device, Internet Browser Extension, and Endpoint agent enrollments. We will provide another update as soon as more information is available.

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