Outage in CyberArk

CyberArk Identity Cloud Service Advisory - AD Service Degradation

Resolved Minor
September 20, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

Customers on pod1202 may experience failures when logging into or loading the Identity console via the AD service. We are currently investigating this issue. Next update: 30 minutes or upon earlier status change.
Components affected
CyberArk pod1202 EMEA

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/20/2025 07:27AM

This incident has been resolved.

MONITORING about 1 month ago - at 09/20/2025 07:13AM

A fix has been implemented, and we are monitoring the results.

Next update: 30 minutes or upon status change.

IDENTIFIED about 1 month ago - at 09/20/2025 06:48AM

We are still continuing to work on implementing the fix.

Next update: 30 minutes or upon earlier status change.

IDENTIFIED about 1 month ago - at 09/20/2025 06:06AM

The issue has been identified, and we are working to resolve it.

Next update: 30 minutes or upon earlier status change.

INVESTIGATING about 1 month ago - at 09/20/2025 05:25AM

Customers on pod1202 may experience failures when logging into or loading the Identity console via the AD service. We are currently investigating this issue.

Next update: 30 minutes or upon earlier status change.

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