Outage in CyberArk

CyberArk Identity Cloud Service Advisory - AD Service Degradation

Resolved Minor
September 20, 2025 - Started 12 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Customers on pod1202 may experience failures when logging into or loading the Identity console via the AD service. We are currently investigating this issue. Next update: 30 minutes or upon earlier status change.
Components affected
CyberArk pod1202 EMEA
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 09/20/2025 07:27AM

This incident has been resolved.

MONITORING 12 days ago - at 09/20/2025 07:13AM

A fix has been implemented, and we are monitoring the results.

Next update: 30 minutes or upon status change.

IDENTIFIED 12 days ago - at 09/20/2025 06:48AM

We are still continuing to work on implementing the fix.

Next update: 30 minutes or upon earlier status change.

IDENTIFIED 12 days ago - at 09/20/2025 06:06AM

The issue has been identified, and we are working to resolve it.

Next update: 30 minutes or upon earlier status change.

INVESTIGATING 12 days ago - at 09/20/2025 05:25AM

Customers on pod1202 may experience failures when logging into or loading the Identity console via the AD service. We are currently investigating this issue.

Next update: 30 minutes or upon earlier status change.

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